Run the business
Products, distribution, onboarding, underwriting, policy administration, claims, finance, HR, procurement, technology and change.
ATLAS / HEALTH INSURANCE
Care without
the complexity.
Cover, connected.
Connect private and international medical insurance—from member eligibility and provider networks to pre-authorisation, claims and independent oversight.
Individual · Family · Employer · International
A member’s care journeyIllustrative workflow
FROM ENROLMENT TO RESOLUTION
01Know the memberEligibility · needs · privacy
02Confirm the coverBenefits · provider · human review
03Coordinate the carePre-authorisation · assistance · claims
04Learn and improveAppeals · outcomes · independent assurance
Accountability at every step.Explore →
THE ATLAS FAMILYEntity-scoped accessIndependent reviewDepartment permissionsRecorded decisions
PMI + IPMI · ONE CONNECTED EXPERIENCE
At home.
Across borders.
Product-specific risk facts and service journeys, supported by shared governance. Enable the classes, territories and distribution routes your firm is authorised to provide.
CARE IS PERSONAL. ACCESS SHOULD BE TOO.The right information.
The right information.
For the right person.
Separate member service, clinical review, claims, finance and employer administration. Clinical notes belong in a validated restricted medical system; Atlas holds controlled references and decisions.
Explore jurisdiction readiness →International cover, local responsibilities
Assess the member’s residence, treatment country, insurer admission and compulsory health scheme. IPMI is not an automatic substitute for local mandatory cover.
Isle of Man · Jersey · Guernsey · UK · EU · UAE · Cayman Islands · Bahamas
EU Member State and UAE emirate/free-zone assessments are required. Products remain closed until evidence gates are approved.GOVERNANCE BUILT INTO THE WORK
Clear ownership.
Independent challenge.
Board and senior management oversight connects departmental responsibility to evidence, delegated authority and customer outcomes.
Challenge and advise
Risk appetite, regulatory mapping, compliance monitoring, advice logs, financial crime, privacy and resilience assessments.
Independent assurance
Restricted Internal Audit workpapers, independent review, management responses, retesting and Board escalation.
Authority follows the person, entity and decision. Board-reserved matters, time-limited delegation, monetary limits, departmental access and independent approval remain separate controls.
CONNECTED OR STANDALONE
Your Atlas.
Your operating model.
Configure scoped control-record sharing with Risk Atlas, Compliance Atlas, Financial Crime, Banking, Wealth, Health Insurance and Reinsurance. Connections require approval on both sides and configured service trust.
Configure Atlas Connections →Customer clarity. Operational control.
Customers see their assigned policy records and submit claim notifications, pre-authorisation requests, claim notifications, policy-service requests, renewals and complaints.
Staff assess each instruction within their authority. Approval of a record does not itself issue a policy, amend cover or pay a claim.
Customer portal →